Privacy policy

Coffee Brothers Pty Ltd is dedicated to maintaining a strict policy to keep all of your details private. Basic contact information such as your name, phone number, address, and email address can be used to enable us to send you information or process your product order, and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support or queries.

We may use the information to improve our products and services.

We may periodically send promotional mobile text messages (SMS) and / or emails about new products, special offers or other information which we think you may find interesting using the email address or phone number which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing, writing to or emailing us at info@coffeebrothers.com.au

Mobile Terms of Service

The Coffee Brothers mobile message service (the "Service") is operated by Coffee Brothers (“Coffee Brothers”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Coffee Brothers’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Coffee Brothers through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Coffee Brothers. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to CoffeeBros or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Coffee Brothers mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to CoffeeBros or email wholesale@coffeebrothers.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

The Coffeebrothers Pty Ltd Shop is powered by Shopify. 

Please see Shopify Privacy Policy at https://www.shopify.com/legal/privacy for details of Privacy while shopping